2015 Study Reveals Gaps in Wellness Programs

Fifty-three percent of about 6,000 consumers who were enrolled in health plans in 2015 say it’s not easy to understand their health information or how to maintain or improve their health, according to HealthMine’s research. Forty-six percent of consumers with a chronic condition discovered their illness through a wellness program. The study also revealed the following about consumers:

  • Less than one third know their key health metrics including their blood pressure, cholesterol, BMI, and blood sugar.
  • 53% can’t access all of their clinical health data from a computer. Another 39% can’t access all of their clinical and behavioral (collected by apps/trackers) health data from a single source.
  • 53% say it’s not easy to understand their health information or how to maintain or improve their health.
  • 55% want help from their healthcare plan in setting personal health goals. Another 65% want reminders about critical health actions, such as prescription refills and annual health exams.
  • 44% stay engaged in their wellness program throughout the year while 27% say that lack of time keeps them from engaging.
  • 55% say that wellness incentives have not been not meaningful, and little more than half actually earn all of their available incentives each year.
  • 38% say their wellness program helps them manage their costs.
  • 81% of wellness programs do not include a price comparison tool.

For more information, visit www.healthmine.com.

Last Updated 08/10/2022

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