Cigna Expands Collaborative Accountable Care Program

Cigna continues to expand its collaborative accountable care program through nine new initiatives with physician groups in Ariz., Calif., Colo., Conn., Nevada, Oregon and Tenn. In California,  Brown & Toland Physicians is an independent practice association based in San Francisco. Cigna now has 42 collaborative accountable care programs in 18 states covering more than 390,000 customers, and is on track to reach its goal of 100 initiatives for one million customers by the end of 2014. Cigna launched its first collaborative accountable care program in 2008.

These programs focus on expanding patient access to health care, improving care coordination, and achieving improved health outcomes, affordability, and patient satisfaction. In places where it’s been introduced, collaborative accountable care is helping improve the health of Cigna customers while holding the line on medical costs. For example, in 2011, Medical Clinic of North Texas (MCNT) improved total medical cost trend by 4.4% while maintaining quality at 4% better than the North Texas market. During the same period, Eastern Maine Healthcare Systems maintained quality at 5% better than its market. Also in 2011, Holston Medical Group had an overall emergency room visit rate that was 12% lower than its Eastern Tennessee market while avoidable emergency room visits for Cigna Medical Group were 24% lower than the Phoenix market.

Last Updated 05/25/2022

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