Covered California Offers Extension

At times, Covered California’s website has buckled under the pressure of the number of people trying to enroll at the last minute. So Covered California is allowing them to work with a certified delegate to finish their application by April 15. Consumers who were unable to create an online account or start their online application because of technical difficulties can contact Covered California Service Center representatives, Covered California Certified enrollment counselors, Covered California certified insurance agents, certified plan-based enrollers, and county eligibility workers to explain that they attempted to get through on March 31 and experienced difficulties. Those consumers will have until 11:59 p.m., April 15 to work with the assister to complete their application and choose a plan. Covered California executive director Peter V. Lee said, “We have always said that if high website traffic impedes the ability of consumers to apply online for coverage by the deadline, we will help those people cross the finish line, “We were prepared for a last-minute surge of people coming to our website, but sometimes there’s only so much you can do operationally. While we had hoped people would start the enrollment process earlier, we can’t in good conscience turn people away who simply couldn’t get onto the website on the last day.” Enrollment has surged passed 1.2 million.

Last Updated 11/25/2020

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