How Workers View Their Benefits

While today’s American workers do value their benefits, there is significant room for improvement, according to a survey by the Guardian. American workers, on average, have a score of 6.8 (based on a scale of one to 10) on how much they value their benefits. The following are highlights of the survey:
• Industries with employees that score highly on the Benefits Value Index include public administration and education, as well as healthcare and finance/insurance. Conversely, automotive, transportation/warehousing and accommodations/food services are industries where the perceived value of benefits among workers is likely to be lower.
• The majority of employers offer benefits to attract and retain talent. Two-thirds of workers feel that employee benefits are very important when deciding to stay with an employer. Seventy-two percent say that benefits are very important when deciding whether to take a new job.
• More than 9 in 10 workers are interested in receiving personalized recommendations about benefits and coverage levels from insurance carriers for benefits and coverage levels. Not coincidentally, these workers score very highly on the Benefits Value Index. Content that is targeted to a worker’s background, life stage or even household can allow workers to make more informed decisions about their benefits and ultimately lead to greater confidence that they have made the right decisions.
• While online remains the preferred enrollment channel, employees have a clearer sense of satisfaction with their benefits when they have the option of selecting their own channel of enrollment. They also tend to have a longer tenure with their employer.
• As workers start to value the benefits their employers offer, they are likely to feel that the benefits are useful and that their employers consider employee benefits a priority in their goals of attracting and retaining top talent. Understanding the value is a key to employee engagement, and, in turn, leads to workers that are engaged, as well as healthier, happier and more productive.

To view the study, visit

Last Updated 05/25/2022

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