Online Doctor Visits

Anthem Blue Cross members will soon be able to choose a doctor and address their health issues live via two-way video at LiveHealth Online will launch in the first quarter of 2013 initially to small and large-group fully insured customers and self-funded national employers. Doctors will offer live consultations from 7:00 a.m. to 11:00 p.m. daily. Members will be able to initiate online meetings via live audio/video and secure chat. Patients use online care typically to communicate with a doctor about colds, aches, sore throats, allergies, infections as well as wellness and nutrition advice. A complete record of each encounter is created, which can be forwarded to their primary care doctor with the patient’s permission. E-visits using e-mail and electronic patient health records had similar outcomes to in-person visits for treating sinus and urinary tract infections, according to a November 2012 study from the University of Pittsburgh published in the Journal of the American Medical Association.

Last Updated 06/29/2022

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