Private Exchanges Expected to Take Off

Thirty-two percent of employers are considering moving employees to a private exchange in the next three years, according to a report by PwC. Public exchanges have already enrolled eight million in the first year and are poised to grow rapidly over the next few years. But the shift to retail-style private exchanges may be a longer process. Barbara Gniewek principal of PwC’s Human Resource Services practice said, “Employers are expressing significant interest in private exchanges, but [they’re] taking the time to evaluate the various exchange offerings. Exchanges that can deliver sustainable cost savings and enhance the customer experience while reducing the administrative burden will be best positioned for success.” Kelly Barnes, PwC’s U.S. Health Industries leader, said “The push to retail means more transparency on pricing, products, and services, In today’s new health economy, healthcare companies will need to find innovative ways to demonstrate value and quality to their customers with quality in assurance, tax and advisory services.” For more information, visitwww.pwc.com/US.

Last Updated 10/21/2020

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