Why Some Exchange Plan Members Won’t Be Returning


The open enrollment period for health plans under the Affordable Care Act begins on November 15, 2014. However, many exchange plan members are reluctant to participate again, according to a survey by Bankrate.com.  Fifty-one percent of those who used the Obamacare health exchanges during the last enrollment period don’t plan on returning to the exchange during the new enrollment season. Given the troubled roll-out of the exchanges last year, participants are concerned about much higher prices for health plans (43%), too many people remaining uninsured (26%), and more technical problems with the online exchanges (21%). “Households that have already used the health exchanges are just as leery about the new enrollment season as the general public and share the concerns about higher insurance rates and glitchy websites,” said Bankrate.com insurance analyst Doug Whiteman. Fifty-three percent say they are at least somewhat confident that the exchanges will operate properly this time around.  Furthermore, 52% say they had a positive experience with the previous enrollment, compared to 43% who report a bad experience. For more information, visithttp://bankrate.com/finance/insurance/health-insurance-poll-0914.aspx.

Last Updated 08/10/2022

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