Commissioner Jones to Investigate Anthem data breach

LawInsurance Commissioner Dave Jones directed the California Department of Insurance to conduct a financial and market conduct examination of Anthem Blue Cross of California and to join other insurance regulators in a multi-state national investigation regarding the Anthem data breach that could affect more than 80 million people. The California Department of Insurance expects to be a lead participating state in the national multi-state examination announced by the National Association of Insurance Commissioners. The financial and market conduct examinations will investigate all aspects of the data breach. A major component will include analyzing Anthem’s information technology systems to determine what protections were in place and what actions could have been taken to minimize data losses. Anthem briefed California Insurance Commissioner Dave Jones along with other state insurance commissioners on the breach and the steps Anthem is taking in response to the breach, including outreach to consumers. Anthem announced will provide identity theft insurance coverage to cover losses and will provide individual assistance to consumers who suffer identity theft. Current and former Anthem customers can call Anthem at 877-263-7995 FREEto get more information. It is anticipated that all states and territories will participate in the examination. California, as well as other states with significant Anthem business, will take the lead in the investigation

Anthem Must Pay Providers More

The California Department of Managed Health Care (DMHC) is requiring Anthem Blue Cross to pay health care providers money owed to them for the underpayment of interest on late paid claims for services dating back to 2007. Anthem must pay claims submitted to the company for services provided July 1, 2007 to April 30, 2011. Anthem must also make changes to its claims payment and provider dispute processes, including improved training and auditing policies and procedures to ensure the appropriate payment of claims. The full settlement agreement can be found here:http://healthhelp.ca.gov/library/reports/news/abcagree.pdf

Last Updated 10/20/2021

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